FAQ's

This question depends on what is wrong with the computer. Our repair prices are the cheapest – You wont find it cheaper. In fact we challenge you to ask around other repair shops and get prices, and then compare us. Our repairs start from 10.00 pounds.

We have a 4 month warranty policy on the fault repaired. We will cover labour and previously replaced parts but not any additional parts that may be necessary to complete the job. Please understand the volatile nature of computers, and that some problems like viruses re-occur but not necessarily due to poor service on our part. See our Terms and Conditions

Yes your data is safe; before we carry out any complex repairs a backup of your data will be taken. We also strongly recommend that you make backup often yourself to avoid data loss.

We always endeavour to complete a job within 3 - 4 days. Some Laptops and Apple Macs may take a bit longer if parts are needed, which we don't have in stock. If this is the case we keep you updated with an estimated time of repair.

It depends on how much liquid was spilled. If the computer no longer turns on you may have a defective motherboard because it was shorted out – this is an expensive repair. If the computer can turn on, but the keyboard/touchpad doesn't work then the damage may be limited and this can be repaired

Yes, we are able to repair Apple (Mac) computers and PC Laptops. Our prices are Student Prices which means its more affordable than other shops and even Apple. We can carry out Screen and Motherboard repairs, Charger socket repairs, Upgrades, Casing repairs, Hinge repairs, Data Recovery and Password resets.

In most cases we can. We have established a number of business partners specialising in Data Recovery - they can provide this service for us at special rates and we pass the savings to you. Please give us a call and we'll schedule an appointment for an estimate.

We can repair broken laptop screens within 7 working days. It is generally worth repairing unless the system is more than four years old. It's important to note that we only use new replacement parts that are sourced from manufacturer approved resellers for the best quality repair.

Maybe - in most cases yes. This can also happen if your system is overheating or you have a lot of (unnecessary) programs running at once. Other times you may simply need more memory to meet your usage requirements. Please call so we may help you assess the situation.

We feel it is important to keep our operations orderly. As University Staff we have to work to our contracts – which is first supporting the University Administrative and Academics Staff. Once we have finished in the office we are then free to provide this service for Students from 6pm. To avoid conflict of interest - all Students Computer Services repairs are carried out in the evening.